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We not only store, but can scan your documents and integrate them in your records management file for password accessible web viewing. Our processes and procedures are quality assured with accreditation from the Australian Quality Council.

Questions

Answers

  •  
    Do I need to repack ? NO !

    Providing that you are using, as most companies do, the widely available archive boxes.They are all more or less the same size (270mm high x 300mm wide x 410mm long).

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    Can you do the packing for me ?

    Yes. We pack or repack files according to your instructions. We will write a list of contents for each box, enter the details in a data base, which is then available to you in Excel. Alternatively you can access your password isolated account and all that information yourself at any time on the internet.

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    How quickly can I get a box ?

    Our standard service provides for a 5 day a week, 8 am to 5 pm delivery and pick up. Requests received before 10 am will be done the same day. However, should an emergency situation arise, then we guarantee to deliver, within 20 km of the Sydney CBD, in 2 hours or less.

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    How secure is it ?

    Our storage facilities conform with Australian Standard (AS/NZS ISO 9001:2008 standard) for the storage of paper documents. A barcode tracking system monitors filing, or retrieval and will update your account, as well as cross check and verify the placement of boxes. All electronic data, including data stored on clients behalf are part of our disaster recovery process.

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    Can you do "certified destruction" ? YES !

    Security destruction "hydro pulping" is presently carried out on our behalf by Loumbos Pty Ltd, the largest privately owned recycling company in the Southern Hemisphere.

    Loumbos Pty Ltd has the capabilities to provide collection and destruction services in accordance with the Protective Security Manual (PSM) 2000, ASIO T4 and the Administrative Security Equipment working committee (ASE/WC) of the Security Construction and Equipment Committee (SCEC).

    Loumbos is a corporate member of the Australian Security Industry Association Limited (ASIAL) and has been endorsed by the Security Construction and Equipment Committee (SCEC)

    In situattions where files contain extremely sensitive information, Incineration of the files is another option.